Refund policy

We want you to love your Zuvaire purchase!

Standard Returns

• You have 30 days from delivery to request a return or exchange.

• Items must be unused and in their original packaging.

• To initiate a return, email help@zuvaire.com with your order number.

Refund Process

• Once approved, refunds are issued to your original payment method within 5–10 business days.

• Shipping fees are non-refundable.

• For defective or damaged items, we'll replace them at no additional cost.

VIP Membership Refunds

• The VIP membership fee is non-refundable.

• You can cancel your membership at any time before your next billing date to avoid future charges.